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1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, phone number, email address, location, and other contact details when you fill out a form or contact us.

  • Booking Information: Tour preferences, travel dates, pickup/drop locations, number of people, etc.

  • Payment Information: If applicable, through third-party payment gateways (we do not store your card or payment details).

  • Device & Usage Information: IP address, browser type, pages visited, time spent on the site, and other analytical data using cookies and third-party analytics tools.

2. How We Use Your Information

We use your information to:

  • Process your tour bookings and reservations.

  • Respond to your inquiries or requests.

  • Send confirmations, updates, or promotional messages (only with your consent).

  • Improve our services and website functionality.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Trusted service providers (e.g., drivers, hotel partners) to fulfill your booking.

  • Government authorities, if required by law.

  • Third-party tools we use for website analytics and communication (e.g., WhatsApp, Google Analytics), under their respective privacy policies.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your own data as well (e.g., avoid sharing sensitive details over unsecured networks).

5. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance user experience and collect website usage data.

You can modify your browser settings to control or disable cookies. However, this may impact certain features of our website.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time (e.g., unsubscribe from marketing).

  • Object to or restrict certain data processing activities.

To exercise your rights, please contact us at santhosdaniel@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media pages). We are not responsible for the content or privacy practices of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to update or delete your personal information, please contact us at:

Kodai Trails
3/37E, Srinivasapuram,
Kodaikanal, Tamil Nadu 624101
📞 +91-9994514035
📧 santhosdaniel@gmail.com
🌐 https://kodaitrails.in

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